Frequently Asked Questions

Revel Sofa curates modern furniture, and every piece is handpicked by us for style, comfort, and value. Frame, cushion fill, and upholstery vary by product, so check the details on each product page to confirm what you're getting. If you have a question about a specific piece, call (628) 277-8959 or email info@revelsofa.com and we'll help.

Start with our two-minute sofa quiz. It asks about your room size, household, style, fabric, and budget, then points you to the collections that fit. Measure your space first, and check the dimensions on each product page. If you would like a second opinion, call (628) 277-8959 or email info@revelsofa.com.

Revel Sofa offers a range of modern styles, including modular sofas and sectionals, curved sofas, cloud sectionals, leather sofas, performance fabric sofas, full-foam sofas, sleeper sofas, and loveseats. Configurations include chaise, corner, and U-shape sectionals, plus modular pieces you can reconfigure as your space changes.

A modular sofa is built from individual pieces that connect with brackets or interlocks, so you can change the layout (L-shape, U-shape, sofa-only) as your room evolves. A cloud sectional is a low, deep-seated style with extra-plush, sink-in cushions designed for lounging. A curved sofa uses a continuous arc instead of right angles, which suits open-plan rooms, conversational seating, and softening hard architecture.

Materials vary by product. Upholstery across our collection includes performance fabric, boucle, linen-blend, velvet, chenille, corduroy, and leather. For leather, genuine, top-grain, and faux leather are all sold, and each listing names the leather type in the title so you know what you are buying. Each product page lists material details where available.

Performance fabric and leather are the most pet- and kid-friendly choices. Performance fabric resists stains, spills, and abrasion, and leather wipes clean and wears well with use. Avoid pure linen or light velvet if you have shedding pets or frequent spills, and check the product page for the specific cover on the piece you want.

Yes. We offer free standard shipping on all orders shipped within the continental U.S. (excluding Alaska and Hawaii). We currently ship only within the United States. See our Shipping Policy for details.

Orders typically take 2–3 business days to process and 3–5 business days in transit. Large furniture ships by freight, and the carrier contacts you to schedule a delivery appointment, which is sometimes scheduled 1–2 weeks out. Estimated arrival appears on each product page, and all timelines are estimates, not guarantees. See our Shipping Policy for full details.

Standard shipping is free. For large pieces, White Glove Delivery & Assembly is available on qualifying items and in select delivery areas for a flat $150. If your order qualifies, the option appears at checkout. It includes in-home delivery and unpacking, placement in your room of choice, carrying up to two flights of stairs, onsite assembly, and cleanup.

Before you order, measure your doorway width and height, hallway turns, and any stairwells. Product pages list dimensions, and many sofas and sectionals also list the minimum doorway width they need to pass through. If you're unsure, email info@revelsofa.com and we'll help you confirm fit.

Yes. You'll receive an order confirmation email when you order and tracking information once your item ships. For freight and white-glove deliveries, the carrier will call to schedule a delivery appointment. You can check your status on our order tracking page, or call (628) 277-8959 or email info@revelsofa.com every day, 8am to 6pm PST.

Not currently. We ship only within the United States.

No. Revel Sofa is online-only. You can shop the full collection at revelsofa.com and reach our support team by phone, email, or chat every day, 8am to 6pm PST.

We accept returns for damaged or defective items only. Non-defective items, including change-of-mind returns, can't be returned, so please check dimensions and measure your space before you order. If an item arrives damaged or defective, email info@revelsofa.com with photos within 48 hours of delivery for visible shipping damage, or within 14 days of delivery for any other defect, and we'll arrange a replacement or return at no cost to you, including return shipping. Approved refunds go to your original payment method within 5–10 business days of us receiving and inspecting your return. Read the full Returns & Exchanges policy.

Yes. Products are backed by the manufacturer's warranty unless otherwise stated on the product page. Coverage typically includes defects in materials or craftsmanship and varies by brand and product, and normal wear and tear is not covered. To file a claim, email a photo of the issue plus your order number to info@revelsofa.com.

Yes. Payment plans may be available at checkout through Shop Pay Installments, subject to eligibility and approval by the provider. We also accept Amazon Pay, American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, and Visa. Available options are shown at checkout.

Orders can be cancelled for a full refund within 24 hours of placement. After that, your order enters fulfillment and cannot be cancelled or modified, although a cancellation approved at our discretion carries a fee of up to 15% of the order total. Contact us immediately with your order number at info@revelsofa.com or (628) 277-8959.

Yes. Trade pricing for rentals, hotels, and commercial spaces is 15% off orders of $10,000 or more and 20% off orders of $25,000 or more. It is provided as a quote and cannot be combined with discount codes. Orders of $10,000 or more also include free assembly, setup, and design consulting. See our host and trade program or contact us at info@revelsofa.com.

Most pieces need no assembly. Some, such as modular sections or pieces with attachable legs, may need simple assembly. For large pieces, White Glove Delivery & Assembly is available on qualifying items for a flat $150. If your order qualifies, the option appears at checkout.

Cleaning depends on the cover, so check the care tag or the manufacturer's instructions first. As a general guide, blot spills on performance fabric with mild soap and water or a water-based upholstery cleaner (blot, don't rub). Dust leather regularly and condition it 2–4 times a year with a pH-neutral leather conditioner. Linen and velvet do best with gentle spot-cleaning with a damp cloth and professional cleaning for set-in stains.

Some products offer free swatches. Look for the Free Swatches badge in the Buy with Confidence section of the product page, or email info@revelsofa.com with the product name and the color or fabric you want to see, and we'll let you know what's available.

Yes. Our modular sofas and sectionals can be reconfigured: switch a chaise from left- to right-facing, expand from a sofa into an L- or U-shape, or add pieces as your space grows. Add-on availability depends on the collection, so contact us with your order number and we'll confirm what's compatible with your existing pieces.