Shipping policy
Free shipping on every order, anywhere in the continental U.S.
Standard shipping is free. For large pieces, you can add white glove delivery and assembly for a flat $150. Here is how delivery works, from checkout to your door.
Standard shipping: free on every order
We offer free standard shipping on all orders shipped to the continental U.S., excluding Alaska and Hawaii. We currently ship only within the United States.
After you place your order, you will receive a confirmation email. Once your item ships, you will get tracking information and an estimated arrival date. You can also check your order status on our order tracking page.
- Handling time: Typically 2 to 3 business days
- Transit time: Typically 3 to 5 business days
- Large furniture (sofas, bed frames, sectionals) ships by freight. The carrier contacts you to schedule a delivery appointment, which is sometimes 1 to 2 weeks out.
All delivery timelines are estimates only and are not guaranteed. See Delivery estimates and backorders below for full details.
White glove delivery and assembly: $150 flat rate
For large furniture pieces like sectionals, beds and dining tables, we offer white glove delivery and assembly for just $150. Add it during checkout. This service includes:
- In-home delivery and unpacking
- Placement in your room of choice
- Carrying up to two flights of stairs
- Onsite professional assembly
- Full cleanup and debris removal
Let us handle the heavy lifting so you can sit back and enjoy your new space. No tools, no stress.
Availability: White glove delivery is available on qualifying items and in select delivery areas. If your order qualifies, the option appears at checkout.
Delivery estimates and backorders
We do our best to get your items to you on time. While we provide estimated delivery dates, please note:
- All delivery windows are estimates, not guarantees.
- Delays due to shipping carriers or third-party vendors may occasionally occur and are outside our control.
- Title and risk of loss transfer to the buyer upon carrier pickup. Once a tracking number is assigned, the carrier is responsible for the shipment.
- If an item is backordered, we will notify you immediately and ship as soon as it is available.
If your item is backordered and you wish to cancel, you may do so at any time prior to shipment by contacting us in writing at info@revelsofa.com.
Order cancellations
Orders may be cancelled for a full refund within 24 hours of placement. To cancel, contact us immediately at info@revelsofa.com or (628) 277-8959.
After 24 hours, your order enters fulfillment and cannot be cancelled or modified. All orders are non-cancellable once fulfillment has begun, regardless of when the request is made. If a cancellation is approved after the 24-hour window at our sole discretion, a cancellation and restocking fee of up to 15% of the order total will apply.
By completing your purchase, you acknowledge and agree to these cancellation terms.
Questions? We're here to help.
Use the chat icon on our website, visit our Contact Us page, or email info@revelsofa.com. Support hours are every day, 8am to 6pm PST. We are happy to help with delivery timelines, tracking info or assembly options.