Shipping & Delivery at Revel Sofa

Modern furniture. Delivered with care.

We believe furniture shopping should be as effortless as possible. That’s why we offer fast, reliable shipping across the U.S.—and the option to add White Glove Delivery & Assembly for an elevated, stress-free experience.

🚚 Standard Shipping – Free & Fast

We offer FREE Standard Shipping on all orders, shipped anywhere in the continental U.S. (excluding Alaska and Hawaii).
Once your order is placed, you’ll receive an order confirmation email followed by tracking info and an estimated arrival date once your item ships.

• Handling Time: Typically 2–3 business days

• Transit Time:

  • Small/Medium Items: 4–7 business days

  • Large Furniture (sofas, bed frames, sectionals): 1–2 weeks

🛋 White Glove Delivery & Assembly – $100 Flat Rate

Upgrading your space? We offer White Glove Delivery & Assembly for just $100 on large furniture pieces like sectionals, beds, and dining tables. Available during checkout, this premium service includes:

• In-home delivery and unpacking

• Placement in your room of choice

• Carrying up to two flights of stairs

• Onsite professional assembly

• Full cleanup and debris removal

Let us handle the heavy lifting so you can sit back and enjoy your new space—no tools, no stress.

📦 Delivery Estimates & Backorders

We do our best to get your items to you on time. While we provide estimated delivery dates, please note that:

• All delivery windows are estimates, not guarantees.

• Delays due to shipping carriers or third-party vendors may occasionally occur.

• If an item is backordered, we’ll notify you immediately and ship as soon as it’s available. You can cancel at any time prior to shipment by contacting us in writing.

Questions? We’re Here to Help.

Whether you're wondering about delivery timelines, tracking info, or assembly options, our team is just a click away. Use the chat icon on our website or visit our Contact Us page—we’re happy to help.

Returns, Exchanges & Warranties at Revel Sofa

We want you to love your space—and your furniture.
If something’s not quite right, we’re here to help make it right.

🔄 Returns

We accept returns on most items within 7 to 30 days of delivery, depending on the brand or supplier’s return policy. If you need to start a return, just reach out—we’ll walk you through the process.

To qualify for a return, your item must:

• Be unused, unassembled, and in original condition

• Include all original packaging and tags

• Not be a gift card or final sale item

Some suppliers may charge a 10–15% restocking fee for non-defective returns. If you're unsure about the return window for a specific item, just contact us at info@revelsofa.com.

🚚 Damaged or Defective Items

If your item arrives damaged or defective, don’t worry—we’ll take care of it.

• Notify us within 7 days of delivery

• Include clear photos and a brief description of the issue

• We'll arrange a replacement or return at no cost to you

Most of our suppliers offer free returns for damaged or defective products, so we’ll handle the issue quickly and hassle-free.

🔁 Exchanges

At this time, we do not accept exchanges for non-defective items. If you’d like a different item, we recommend returning your original purchase and placing a new order.

💳 Refunds

Once we receive and inspect your return, we’ll send you a confirmation and process your refund to the original payment method within 10 business days.
Please note that your bank or credit card provider may take a few additional days to post the refund.

If it’s been more than 15 business days since your refund was approved and you haven’t received it, please reach out to us at info@revelsofa.com.

🛠 Warranty Info

All products sold by Revel Sofa are backed by the manufacturer’s warranty, unless otherwise stated on the product page.

Warranty coverage varies by brand and product but typically includes protection against defects in materials or craftsmanship. Regular wear and tear is not covered.
For warranty support after the return period, contact our Customer Support team at info@revelsofa.com and we’ll help coordinate with the manufacturer.

Still Have Questions?

We're always here to help. For questions about returns, warranties, or anything else, reach out to our friendly team at info@revelsofa.com or use the chat icon on our site.